Why choose WellLog?
Ans: Because WellLog is simply
the best Water Well Database management program on the market.
WellLog was designed by well drillers specifically for the BC Well
Drilling industry and is 100% compatible with the BC WELLS database.
Eventually, BC well drillers will be required to submit their well
records to the BC government and WellLog allows you to transfer your
well records through the EWELLS online service so that well data
need only be input once. The WellLog web browser provides
superior search capabilities to locate and display any well in the
BC WELLS database against topographic or satellite maps up to 1:500
scale.
Can I save my well data if I don't purchase
WellLog?
Ans: Yes. You can export your
well data to a Text, MS Access, or MS Excel format. If you don't
export your data before the trial period, then you can send us your
database file and we will convert it for you.
Can I install a separate copy of WellLog on
each of my PCs?
Ans: Yes. Registered users
(companies) can purchase additional copies of WellLog for 20% of the
full price. Download and install WellLog onto another PC and select
"Purchase Copy" on the Purchase form. Use the "Import" feature to transfer
well data between PCs to keep all copies of your database
up-to-date.
How can I transfer well records to my other
PCs?
Ans: You can copy your database
(.db) file to another PC with WellLog installed and either overwrite
the db file or, on the main data entry form, click on the "Options"
button and select the "File>Import" menu item to transfer well data
from one db file to another. This action will merge well records
into the default database. You can then perform the same action to
your other PCs to synchronize all copies of your database.
Do I need an Internet connection to run WellLog?
Ans: No, but an Internet
connection is required to view maps and search the BC WELLS database
and submit well records to EWELLS.
Is WellLog specific to BC well drillers?
Ans: No, but BC well drillers
have more online services available.
How do I add a Tag Number to my well records?
Ans: On the main data entry
form, click on the "Options" button and select the "Edit>Edit MoE
Tag Number" menu item to add or edit the MoE assigned Tag Number for
the current well record.
Why must I upload my well locations to display
them on a map?
Ans: Single wells are mapped
automatically, however, mapping your entire database requires
uploading a data file, which lists the well location, owner and site
address. All data files uploaded to the BCGS Map Interface are
private and temporary. Your well data is never accessible by anyone
else.
Does WellLog Services convert paper records
into a database?
Ans: Yes. Send us your
paper records and we will convert them to a database for a nominal
fee. Click here
for a complete description of our services.
Is WellLog Support free?
Ans: Yes. For registered users
we provide email support for any WellLog related issues 7 days a
week. We will respond within 24 hours, usually much sooner.
Will WellLog work with Vista?
Ans: Not all features are
compatible with Microsoft Vista, but 99% of the features are. When
WellLog is updated for 100% Vista compatibility, registered users
will be offered a free upgrade.
Why can't I search for BC Well Records on the
MoE government website using Geographic coordinates?
Ans: Currently, the MoE
WELLS website does not support searching for wells using Geographic
coordinates. However, WellLog lets you search the WELLS database
using Latitude/Longitude or UTM coordinates as well as BCGS Mapsheet
ID and NTS. You can also use geocoding to search for wells by site
address.
Will I have to pay for WellLog upgrades?
Ans: Minor upgrades that
resolve any bug issues or improve the current features are free for
registered users. Major upgrades will be $100 per site license (up
to 10
copies) for registered users.
I accidentally deleted some well data. How do I
restore my database?
Ans: Every well record saved
creates a backup file in the BACKUP folder. If your database file
becomes corrupted or well records are inadvertently deleted, the
data can be restored from one of the backup copies that are created
each time a database is updated. A backup copy is automatically
created in the \WellLog\BACKUP folder before the save and given the
file naming convention e.g. 2006_08_18_10_50_16_mywells.db, (yr_mo_dy_hr_mn_sec_dbname.db).
After selecting the backup file to restore, a new backup file is
created for the current database and the old backup file then
replaces the current database. Backup copies are maintained for 6
months then deleted from the \BACKUP folder.
How often does my database get backed up?
Ans: Every time a new well
record is created a copy of the current database is created in the
BACKUP folder.
How do I submit a specific well record to
EWELLS?
Ans: See
Submit Well Records to EWELLS
How compatible is WellLog with the BC MoE`s
WELLS database?
Ans: 100% of the the well data
fields in the BC WELLS database are represented in the WellLog
database structure. The categorization of some of the data fields is
different, but the WellLog database is comprehensive.
How do I locate a well without a GPS?
Ans: You can zoom in to a
satellite view of a lot at 1:500 scale, select (click the mouse on)
a location on the map then click the "Copy Location" button on the
WellLog Web Browser toolbar. This action will copy the
Latitude/Longitude and UTM coordinates, BCGS Mapsheet ID and NTS
locations and Accuracy code into the current well record.
Does WellLog use Metric or Imperial units for
well data?
Ans: Either. The default is
Imperial, which can be changed to Metric when Printing or Emailing a
Well Log Form.
Can I transfer all my User Preferences and
Company Information to another PC?
Ans: Yes. You must copy
file "WellLog.def" to another PC (don't overwrite the existing
WellLog.def file) then from the main data entry form, click on the
"Options" button then select menu item "File>Load User Preferences".
You then have the option to save the loaded user preferences to the
default settings file.
When do I receive my registration code?
Ans: Once we receive your
cheque or money order we will send you the code via email, which you
can copy and paste into the WellLog program. If you purchase WellLog
securely online then you will receive the registration code as soon
as your order is processed.
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